FBRM Privacy Policy

Last Updated: February 1, 2026

At FBRM (Fit Bodies, Resilient Minds), operated by Erik Kershaw (ABN 66282796307), your privacy is a priority. We are committed to protecting your personal information and being transparent about how we handle it in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

01 Information we collect:

  • To provide you with high-quality coaching and safety-conscious workshops, we collect the following types of information:

    • Contact Details: Your name, address, email, and phone number.

    • Payment Information: Billing details processed through our secure payment providers.

    • Sensitive Information (Health & Medical): Because our services involve physical activity, we collect health data, medical history, and fitness levels. We only collect this with your explicit consent via our intake forms to ensure your safety and tailor our programs to your needs.

    • Engagement Data: Details about how you interact with our website or services.

02 We use collected data to:

  • We use your data to run FBRM effectively and safely. Specifically for:

    • Service Delivery: Managing your bookings and providing nutrition, fitness, and resilience coaching.

    • Safety & Risk Management: Using your health information to assess your suitability for specific physical activities.

    • Communication: Sending updates about your sessions or responding to your inquiries.

    • Marketing: If you’ve opted in, we may send you news or special offers (you can opt out at any time).

    • Legal Compliance: Meeting our insurance, record-keeping, and regulatory obligations.

03 We may share data only with:

  • We don’t sell your data. We only share it when necessary to run our business, such as with:

    • Service Providers: Tools like Google Workspace (for email and secure cloud storage) and our payment processors.

    • Professional Advisors: Our accountants, lawyers, or insurers if required.

    • Emergency Services: If a health or safety incident occurs during a workshop.

    • Legal Requirements: If we are compelled by law or government agencies.

04 We use cookies and similar technologies to:

  • While we are based in Australia, some data stored in the cloud may be processed on servers located outside of Australia (e.g., in the US). By using our services, you consent to this cross-border transfer. We ensure our primary providers maintain high security standards consistent with Australian privacy expectations.

05 Data retention

  • We retain your personal information only as long as necessary to provide services or comply with legal obligations.

06 Your rights:

  • You have the right to see what information we hold about you. If your details change (or we have them wrong), let us know and we will update them promptly.

07 Complaints:

  • If you feel we haven't handled your data correctly, please reach out to us directly at the email below. we will investigate and respond to you within 30 days. If you aren't satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.